Delivery
Shipping Policy
How we pack, ship and track your pet essentials around the world.
Processing time
Orders are processed within 24 to 48 hours after payment confirmation, excluding weekends and holidays.
Shipping options and rates
- Standard: $9.90, free on orders over $50. Delivery in 7 to 15 business days.
- Express: $24.90. Delivery in 3 to 7 business days.
Tracking
A tracking number is provided by email and in your account once your order ships.
Customs and duties
International orders may be subject to import duties and taxes levied by the destination country. These are the responsibility of the buyer.